Wagg-master's Terms & Conditions
Shipping:
By default I will use Royal Mail standard parcel service (it may take up to 10 days to get to you in some locations) for shipping heavy items, and Royal Mail recorded for smaller less expensive items. All items will be insured regardless of how much they were in the auction for. I offer a service via City Link, to which they will deliver an item to you the next day, but please understand that if you require this, you will have to pay for it at cost, and I will only offer this to people on the mainland UK.
Should you wish me not to send it recorded and insured, I will not be responsible for any losses or damages, but I will have proof from the post office that I have sent the item(s).
Even if you are in the Armed Forces, then I will deal with you the same as anyone else, but if you are outside the UK, please inform me as I have to pay more in postage which I will charge onto you, even if it is for a cheap item. Note, Northern Ireland I class as within the UK, Southern Ireland, I don't, and neither does the post office.
I will always ship insured, provided it is possible, even to the USA and other countries. Parcelforce only insures shipments to the USA and Canada if you pay for the insured guaranteed service, which starts from £45.00 (roughly $80.00 on todays exchange rate), also note that there is the price of the packing materials on this. Parcelforce standard does not insure for anywhere outside of the UK and Southern Ireland for standard parcels, to get their insurance it is an international price then. If you ask me to use Fedex, DHL, TNT, UPS or similar, that is fine provided you have an account with them - most of the courier services require you to have an account with them, which I don't (except City Link).
All Postage & Packing is charged at cost, as I do not want to profit on your behalf from the postage. I usually mention the postage in the item description. If you want multiple items please email me for a costing quote. Please understand that it is not just the price of the stamps.
City Link no longer insure items sent via them that are not new, so if it arrives at your end, and damage that was incured during transit, I am not liable for damages. Its in their policy, see them about it. This will be stated in the auction if going via this means.
Occasionally I will use City Link Courier services for deliveries. However the prices quoted are for mainland UK only, and do not include any island or Ireland as there are extra fees for this. If you are in doubt, please email me prior to bidding.
Please be aware, that should you wish to return an item to me, I will refund
you your money providing, that the terms and conditions within the description
of the item(s) have been met. As an example, if "I" state that there is "no
warranty" or "guarantee" with the item or the item is "sold as faulty",
and you return it, I am not obliged to give you the money back, unless we
come to some arrangement through email before you return it. If you return
it and find its not covered, I will either dump it, or you will have to pay
the fees for me to send it back to you. If you have a problem with this, please
contact ebay support. If I do re-pay
you (because you didn't like the item, or its not what you thought), I will
however remove the cost of the postage that I charged you from the full amount,
AND you will be responsible for sending it back to me. I won't be refunding
these costs. The only time I refund postage, is when I claim against its insurance,
and I can only if it is damamged in some form (i.e. box is dented and computer
monitor was damaged in a way that was not mentioned in the listing) or lost
in transit. For claim information, please look at the ttle for that futher
up this page. For more information on refunds, or any questions you may have,
please email me.
